Terms & Conditions
These Terms and Conditions govern your use of the UK Aggregates & Plant Ltd website and apply to any enquiries, quotations, orders, products and services provided by UK Aggregates & Plant Ltd (“UKAP”, “we”, “us” or “our”).
By using this website or engaging our services, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please do not use this website.
1. About UKAP
UK Aggregates & Plant Ltd is an aggregate supply, waste management, recycling and plant services business based in Northwich, Cheshire. We provide services to domestic, commercial and construction customers across Cheshire, the North West and surrounding areas.
Our registered business address is:
UK Aggregates & Plant Ltd
Cheshire Business Park
Wincham Lane
Wincham
Northwich
CW9 6GG
Contact: 01606 277606
Email: orders@ukap.ltd
2. Use of This Website
You may use this website for lawful purposes only. You must not use the website:
- In a way that breaches any applicable local, national or international law or regulation.
- To attempt to gain unauthorised access to our website, servers or systems.
- To knowingly introduce viruses, malware or other harmful or malicious material.
- To interfere with the operation, security or functionality of the website.
- To copy, reproduce, distribute or exploit website content without our prior written permission.
We reserve the right to restrict or suspend access to the website where we believe these terms have been breached.
3. Website Information
We make reasonable efforts to ensure that the information published on this website is accurate and up to date. However, information relating to products, services, availability, pricing, delivery times and specifications may change without notice.
Website content is provided for general information and should not be treated as a substitute for specific advice relating to your individual requirements.
Images of materials, vehicles, equipment and completed projects are provided for illustrative purposes. The appearance of products and materials may vary depending on factors including source, batch, processing and natural variation.
4. Quotations and Orders
Any quotation provided by UKAP is based on the information available to us at the time of preparing the quotation. Unless otherwise stated, quotations are subject to confirmation and may be amended where project requirements, quantities, material availability, delivery requirements or other relevant circumstances change.
A quotation does not constitute acceptance of an order. An order will only be considered accepted once confirmed by UKAP.
Customers are responsible for providing accurate information when requesting a quotation or placing an order, including delivery address, access requirements, quantities, material requirements and any relevant site restrictions.
We reserve the right to decline or cancel an order where we are unable to supply the requested product or service, where information supplied is inaccurate, or where fulfilment is not reasonably practicable.
5. Prices and Payment
All prices are provided on the basis stated in the relevant quotation or order confirmation. Unless expressly stated otherwise, prices may be subject to VAT and applicable delivery, collection, disposal or other service charges.
Payment terms will be agreed with the customer before or at the time an order is confirmed. Where payment is required in advance, work or delivery may not proceed until payment has been received.
Where credit terms have been agreed, invoices must be paid within the agreed payment period.
We reserve the right to charge interest or recover reasonable costs associated with late payment where permitted by applicable law and the agreed payment terms.
6. Aggregate and Material Supply
UKAP supplies a range of primary and recycled aggregates, including materials such as sand, gravel, crushed stone, MOT Type 1, topsoil, recycled hardcore and other construction materials. Availability varies according to stock and supply.
Customers are responsible for confirming that the selected material is suitable for its intended use. Where technical specifications or certification are required, these should be requested and confirmed before an order is placed.
Natural and recycled aggregates may vary in colour, texture, grading and appearance. Such variations do not necessarily indicate that a product is defective.
7. Delivery
We will agree delivery arrangements with the customer where delivery forms part of the order. Any delivery date or time provided by UKAP is an estimate unless expressly confirmed otherwise.
Delivery times may be affected by circumstances outside our reasonable control, including traffic, adverse weather, vehicle or equipment issues, road restrictions, site conditions, supplier delays and other unforeseen events.
The customer is responsible for ensuring that the delivery location is suitable and reasonably accessible for the vehicle being used.
The customer must notify UKAP of any relevant access restrictions, weight limits, narrow roads, overhead obstructions, restricted areas or other site conditions that could affect delivery.
Where a delivery cannot reasonably be completed because of unsuitable access, unsafe conditions or inaccurate information provided by the customer, additional charges may apply and a further delivery may need to be arranged.
8. Collection
Where customers collect materials from our premises, they are responsible for following all instructions provided by UKAP staff and complying with applicable site health and safety requirements.
Loads must be suitable for the vehicle being used and must comply with applicable weight, loading and road safety requirements. UKAP may refuse collection where we reasonably believe that a vehicle or load is unsafe or unsuitable.
9. Waste Management and Disposal
UKAP provides waste management and recycling services for suitable construction, demolition, landscaping and related waste materials.
Customers must accurately declare the nature and type of waste being presented for collection, disposal or processing.
Waste must be appropriately classified and must comply with any requirements communicated by UKAP. We reserve the right to refuse waste that is prohibited, contaminated, incorrectly described, hazardous or otherwise unsuitable for the relevant facility or service.
Where a load contains materials that were not declared in advance or requires additional sorting, treatment or disposal, additional charges may apply.
Customers remain responsible for ensuring that waste supplied to UKAP is legally transferable and that all information provided regarding the waste is accurate.
10. Waste Transfer and Documentation
Where required, UKAP will provide appropriate waste documentation in accordance with applicable legal and environmental requirements.
Customers must provide any information reasonably required for waste transfer, including details relating to the waste type, origin and relevant site information.
11. Site Access and Customer Responsibilities
Customers must ensure that sites are reasonably safe and accessible for UKAP employees, contractors and vehicles.
Customers are responsible for informing UKAP of any known hazards, restrictions or special requirements that may affect the provision of our services.
Where our services require access to private property or a construction site, the customer must ensure that the necessary permissions have been obtained.
We may suspend or refuse a service where we reasonably believe that proceeding would create an unacceptable health and safety risk.
12. Cancellations and Changes
Requests to cancel or change an order should be made as soon as possible and may be subject to the terms of the individual quotation or order.
Where materials have already been loaded, dispatched, delivered, collected or otherwise processed, cancellation or amendment may not be possible, or additional costs may apply.
Any cancellation charges or refund arrangements will depend on the nature and stage of the order and will be confirmed by UKAP where applicable.
13. Returns and Complaints
If you believe that materials or services supplied by UKAP do not comply with the agreed order, you should contact us as soon as reasonably possible and provide details of the issue.
Where appropriate, we may request photographs, delivery information, order details or other evidence to help us investigate a complaint.
We will review complaints fairly and seek to resolve genuine issues where appropriate.
14. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, design elements and other materials, is owned by or licensed to UKAP and is protected by applicable intellectual property laws.
You may view and use website content for personal or legitimate business purposes relating to UKAP’s services. You must not reproduce, modify, distribute, republish or commercially exploit our content without our prior written permission.
15. Third-Party Websites and Services
This website may contain links to third-party websites or services. These links are provided for convenience and information only.
UKAP does not control or accept responsibility for the content, availability, security or privacy practices of third-party websites. Your use of third-party websites is subject to their own terms and conditions and privacy policies.
16. Website Availability
We aim to keep the website available and functioning correctly, but we do not guarantee that the website will always be available, uninterrupted or free from errors.
We may update, suspend, withdraw or change any part of the website without prior notice where reasonably necessary.
17. Limitation of Liability
Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful.
Subject to this, UKAP will not be responsible for losses arising from circumstances outside our reasonable control or from the misuse of products, materials, equipment or services supplied by us.
Customers are responsible for ensuring that materials, products and services supplied by UKAP are used appropriately and in accordance with any relevant instructions, specifications, regulations and professional advice.
Nothing in these Terms and Conditions affects your statutory rights or any liability that cannot legally be excluded or limited.
18. Events Outside Our Control
UKAP will not be liable for delays or failure to perform our obligations where this is caused by circumstances beyond our reasonable control.
This may include, but is not limited to, severe weather, flooding, fire, accident, industrial action, road closures, traffic disruption, equipment failure, supply shortages, changes in legislation, government action, environmental restrictions, or other unforeseen circumstances.
19. Privacy
We process personal information in accordance with our Privacy Policy and applicable data protection legislation.
For more information about how we collect, use and protect personal information, please refer to our Privacy Policy.
20. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our services, legal requirements or business practices.
The latest version will be published on this page. You should check this page periodically to ensure that you are aware of any changes.
21. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms and Conditions or the services provided by UKAP will be subject to the jurisdiction of the courts of England and Wales, unless applicable law requires otherwise.
22. Contact Us
If you have any questions about these Terms and Conditions, our services or an existing order, please contact UKAP using the details below:
UK Aggregates & Plant Ltd
Cheshire Business Park
Wincham Lane
Wincham
Northwich
CW9 6GG
Telephone: 01606 277606
Email: orders@ukap.ltd
Last updated: September 2026
